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Insurance and Fees

Insurance

We provide affordable and insurance-friendly counseling services. Our intake specialist can quickly verify your insurance plans benefits. Let us handle the paperwork so that you can quickly get started with your therapist at your first session. 

 

All our therapists are in-network with Blue Cross and Blue Shield PPO, Anthem, Blue Choice PPO and Aetna insurance plans. Select therapists are in-network with United Healthcare/Optum and Cigna/Evernorth plans. Please call to inquire about the insurances a specific therapist accepts. If you decide to use insurance benefits, we will file the appropriate claims for service on your behalf for these plans. 

 

If you carry an insurance plan not listed above, we may be out-of-network. In these cases, we charge our self-pay rate and will provide you with a Professional Receipt of Services or 'Superbill' to seek reimbursement from your insurance provider directly. 

If you plan to use insurance benefits and would like to confirm your benefits yourself, we recommend contacting the member services number on the back of your insurance card. Be sure to ask about your deductible, copay or co-insurance and any limitation on the number of sessions.​ Also confirm if your benefits administrator is a third party.

Blue Cross Blue Shield
United Healthcare
Aetna
Optum
Cigna
United Healthcare Student Resources

Self-pay Fees

• Intake: $185 for Individual Session; $210 for Couples/Family Session

• Individual Session: $160

• Couples/Family Session: $185

Sessions typically run 45-55 minutes in length. In compliance with the “No Surprises Act” we will provide a Good Faith Estimate of costs for clients who are uninsured or those who choose not to use insurance benefits.

Payment

All of our billing is completed electronically via Square. Session copay or deductible fees, if applicable, are charged at time of service. Charges will appear as Downers Grove Counseling and Wellness. You are responsible for paying your self-pay fee, deductible, copay and/or co-insurance as determined by your insurance company in full. We accept payment by credit/debit/HSA/FSA card only.

The No-Surprises Act

 

As of January 1, 2022, The No Surprises Act (Title 45, section 149.610 of the Code of Federal Regulations) requires that all healthcare providers do the following:

  1. Ask prospective clients if they intend to use insurance. If you are uninsured, out of network 'OON," or do not intend to use insurance - “self-pay clients” - you are entitled to a 'Good Faith Estimate,' a breakdown of of anticipated services and fees.  

  2. Notify self-pay clients of the availability of a Good Faith Estimate. This notification should be given to clients both verbally and in writing before scheduling an initial session. 

  3. Give self-pay clients a Good Faith Estimate of Charges. The Estimate must be furnished within one business day of scheduling a service to be provided in three business days, or within three business days of scheduling a service to be provided in at least 10 business days. The Estimate must be provided in writing in understandable language, and in at least 12-point font. If the client requests an oral Estimate, the provider must also give the Estimate in writing.

  4. Post this information publicly at physical office spaces as well as on practice websites.

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