Downers Grove Counseling and Wellness
Heal | Grow | Thrive
Therapy for children & adolescents, adults, couples and families
Insurance and Fees
Insurance
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We believe therapy should be accessible for everyone and are proud to provide affordable and insurance-friendly services. Our intake specialist will quickly verify your insurance benefits so you can get started with your therapist at your first session.
Downers Grove Counseling and Wellness is in-network with commercial Blue Cross and Blue Shield PPO, Anthem, Blue Choice PPO, Aetna, United Healthcare/Optum and Cigna/Evernorth insurance plans. If you elect to use insurance benefits, we will submit the appropriate claims for service on your behalf.
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If you carry an insurance plan not listed above, we may be out-of-network (OON). For OON clients, we will provide a Superbill to submit to your insurance provider directly for reimbursement.
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If you would like to confirm your insurance benefits yourself, we recommend contacting the member services number on your insurance card. Our Tax ID is 87-4278538. Be sure to ask about deductible, copay or co-insurance and any limitation on number of sessions.​ Also confirm if your benefits administrator is a third party.
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Self-pay Fees
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• Individual intake session: $185
• Couples/family intake session: $210
• Individual therapy session: $160
• Couples/family therapy session: $185
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Sessions typically run 45-55 minutes in length. In compliance with the “No Surprises Act” we will provide a Good Faith Estimate to clients who elect not to use insurance benefits.
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Payment
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Therapy is an investment in yourself. Billing and payment for services at Downers Grove Counseling and Wellness is completed via Stripe in our client portal. Session fees, if applicable, are charged at time of service. Charges appear as Downers Grove Counseling and Wellness or DGCW PLLC.
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Late Cancellation/No-Show Policy
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Your appointment involves the reservation of time specifically for you. Due to this, we kindly ask for 48 hours notice if you are unable to make your scheduled appointment time. Missed sessions delay our important work together. Additionally, when a session is canceled without adequate notice, we are often unable to offer this time to another client. In these instances, a non-refundable $125 fee will be assessed. Limited exceptions due to client emergency may be made at the discretion of the practice.
